Communication Consent

Two Types of SMS Consent

LeadProspector offers two separate types of SMS messaging consent. You can choose to opt in to one or both types:

1. Transactional Messages

What are transactional messages?

Transactional messages are service-related communications directly tied to your account or service requests, including:

• Appointment confirmations and reminders
• Order confirmations and status updates
• Account notifications and security alerts
• Service completion notifications
• Billing and payment confirmations
• Follow-up messages related to your specific inquiry or service

2. Marketing and Promotional Messages

What are marketing messages?

Marketing messages are promotional communications designed to inform you about offers and updates, including:

• Special offers and discounts
• New product or service announcements
• Seasonal promotions and limited-time deals
• Company news and updates
• Educational content and tips
• Referral program information

How Contacts Opt In

Contacts opt in to receive SMS messages by submitting their phone number through LeadProspector web forms where two separate unchecked checkboxes explicitly authorize transactional and marketing SMS messaging. By checking one or both boxes and submitting the form, users consent to receive the corresponding type(s) of SMS messages.

Important: Both consent checkboxes are unchecked by default. You must actively check each box to consent to that type of messaging. You can choose to opt in to transactional messages only, marketing messages only, or both.

Message Frequency and Rates

Message frequency varies depending on the type of consent:

• Transactional: Messages are sent as needed based on your account activity, appointments, and service requests
• Marketing: Promotional messages are sent periodically, typically 2-4 times per month, but may vary based on campaigns and offers

Message and data rates may apply based on your mobile carrier's plan. Standard messaging rates from your carrier apply to all SMS messages.

Important Notices

Not a Condition of Purchase

Consent to receive SMS communications is not a condition of purchasing any goods or services. You can decline marketing messages and still receive transactional messages related to your account and services.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message. You will receive a confirmation message acknowledging your opt-out request.

Note: Replying STOP will opt you out of all SMS messages from LeadProspector. If you wish to opt out of only marketing messages while continuing to receive transactional messages, please contact us directly.

Help

Reply HELP to any SMS message for assistance or contact information.

Service-Centric Messaging

All SMS communications are directly related to your account, service inquiries, appointments, or promotional offers you have explicitly consented to receive. LeadProspector does not engage in unsolicited mass marketing or spam.

Data Privacy

Your personal information and phone number are not sold or rented. Data is used solely to provide requested services and SMS communications you have consented to receive. For more information, please review our Privacy Policy.

Business Information

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